This form is to be used only in the case of NON-Emergency situations.
Please fill out the form and provide as much detail as possible when describing the situation
and one of our maintenance coordinators will contact you within the next business day.
For Life Threatening Situations
CALL 911 IMMEDIATELY
For Maintenance Emergencies Please CALL Us at
757-456-2345 or 757-617-0000
Maintenance Emergencies include serious water leaks, electrical wiring problems that present a fire hazard, roof leaks, air conditioning or heater failure in extreme weather, or any other problem that may cause serious property damage.
I understand by making this request, that I will need to either authorize a release of a key to a contractor, or I will need to be available to meet the contractor at the property during normal business hours.
Any tenant who is not present for a scheduled appointment that they agreed upon, will be responsible for the trip charge from the maintenance company. In addition, tenant understands that if work is determined to be the result of their neglect or misuse, they may be responsible for the cost of repairs.